r777's Privacy Policy
Your personal information is important to us. This policy explains how r777 collects information, the purposes for which it is used, and how it is kept secure.
Important Note: This privacy policy applies to all services on the r777 platform. Continuing to use the site means you have accepted the terms of this policy. It should be read together with our Terms and Conditions.
Table of Contents
Scope of Application
This privacy policy applies to the r777 website, mobile application, and all related digital services. When you register on the r777 platform, log in, play a game, or make a deposit or withdrawal, certain information is naturally collected from you.
This policy is limited to r777's own services. Third-party payment gateways and game developers have their own separate privacy policies and operate under their own responsibility. r777 is not responsible for the data management practices of those third parties.
This platform operates for users in Bangladesh. By using the service you confirm that you are 21 years of age or older and that you reside in Bangladesh.
Information We Collect
r777 collects only the information necessary to operate the service and maintain security. Collecting unnecessary or excessive information is against our policy.
2.1 Personal Identification Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number (linked to bKash, Nagad, Rocket, or Upay)
- Email address (if provided)
- National ID or passport number (during identity verification)
2.2 Account Information
- Username and password (stored in encrypted form)
- Deposit and withdrawal history
- Betting and gaming history
- Bonus usage records
- Account balance and transaction timestamps
2.3 Technical Information
- IP address and device type
- Browser version and operating system
- Site access times and session data
- Cookie and local storage data
How We Collect Information
r777 collects information in the following ways:
- Information you provide directly: Information you voluntarily give through registration forms, the verification process, and when contacting customer support.
- Automatic collection: Technical information collected automatically while using the platform, such as cookies, server logs, and session data.
- Payment processing: Information related to payment confirmation during transactions made through bKash, Nagad, Rocket, or Upay.
- Customer support: Messages you send via live chat or email are stored as records.
Purposes for Using Information
r777 uses collected information only for defined and reasonable purposes. Misuse or unauthorised use of information is entirely against our internal policy.
4.1 Service Operations
Information is used to create and manage accounts, process transactions, distribute bonuses, and manage gaming sessions.
4.2 Identity Verification and Security
Information is analysed to verify each user's identity, detect fraudulent activity, and maintain the security of the platform.
4.3 Customer Support
Your account and transaction history are used to resolve your issues promptly and provide quality support. r777's customer support team is available 24/7 in Bengali and English.
4.4 Responsible Gaming Monitoring
Users' gaming patterns are analysed to identify unusual or high-risk behaviour. We follow the responsible gaming guidelines and provide support to users when needed.
4.5 Service Improvement
Aggregated data is used to identify technical issues on the platform, improve the user experience, and plan the addition of new features.
Disclosure and Sharing of Information
r777 never sells your personal information to third parties or shares it for advertising purposes. However, limited disclosure may be necessary in certain specific situations:
- Payment processors: The minimum information necessary to confirm transactions through bKash, Nagad, Rocket, or Upay.
- Technology partners: Trusted technology service providers involved in server management, security testing, and platform maintenance.
- Legal obligations: Providing information to the relevant authorities when required by a court order or legal process.
- Fraud prevention: Sharing information with the relevant authorities to prevent fraudulent activity or money laundering.
Outside of the above cases, r777 does not disclose your information to any third party without your consent.
Cookies and Tracking Technologies
r777 uses cookies and similar technologies to operate the platform properly.
6.1 Essential Cookies
These cookies are essential for maintaining login sessions, verifying security tokens, and temporarily storing form data. Disabling them may prevent the platform from working correctly.
6.2 Analytics Cookies
These cookies are used to understand which pages are visited most, how long users spend on the site, and which features are used most. This information is aggregated and not individually identifiable.
6.3 Cookie Controls
You can delete cookies or stop accepting new ones at any time through your browser settings. However, some features may become limited as a result.
Data Storage and Security
r777 uses industry-standard technology to protect your information.
7.1 Encryption
All data is transmitted using SSL/TLS encryption. Passwords and sensitive information are stored in encrypted form — no staff member can view them directly.
7.2 Access Controls
Only authorised staff can access the necessary information, and their activity is logged. Internal security audits are conducted regularly.
7.3 Data Retention Period
Your information is retained for as long as your account is active. Even after an account is closed, information required for legal obligations or dispute resolution may be kept for a defined period.
Your Rights
As a user of the r777 platform, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to rectification: If any of your stored information is incorrect, you may request that it be corrected.
- Right to erasure: Where no specific legal obligation exists, you may request that your information be deleted.
- Right to object: You may object to your information being used for certain purposes.
- Data portability: You may request your information in a structured format.
To exercise these rights, contact us through the means listed in the contact section below. We process all reasonable requests as quickly as possible.
Third-Party Links
The r777 platform may sometimes reference third-party services. These external sites or services have their own privacy policies and are outside r777's control.
If you use any third-party service, you are advised to read their own privacy policy. r777 is not responsible in any way for the data management practices of those platforms.
Protection of Minors
All r777 services are strictly for those aged 21 or above. We do not knowingly collect or store information from any minor.
An age verification process is carried out at registration. If it comes to our attention that a minor has opened an account using false information, that account will be closed immediately and all associated data deleted. More details on r777's core principles can be found in our About Us section.
Changes to the Policy
r777 reserves the right to update this privacy policy at any time. If any significant change is made, a notice will be displayed on the platform and the date of the update will be noted at the top of the policy.
Continuing to use the site after a change means you have accepted the new policy. You are therefore advised to review this page regularly.
Contact Us
If you have any questions, complaints, or data-related requests regarding the privacy policy, contact the r777 support team through the following:
Contact Methods
We process all privacy-related requests with the highest priority.